Current Rates:

We are proud to say that GFU customers receive natural gas and customer service from our staff at Grey Forest Utilities at rates that are comparable and competitive with natural gas utility customers across Texas, the USA, or around the world. The GFU Board of Trustees and our staff takes pride in providing a competitively priced service to our customers in a professionally personalized way that is designed to fit your specific needs as a business or homeowner.

The need for rate adjustments:

GFU has grown rapidly due to explosive growth throughout our service area. In the immediate future extensive highway widening and adjustments will require significant additions and upgrades of our system to meet the needs of our customers. GFU continuously upgrades our existing system to improve pressure, safety for our customers and service for the future. Significant construction and changes to highways in our area, due to continuing growth, often require rate adjustments to keep pace with the expenses of maintaining our gas system. The Board of Trustees makes small adjustments to our rates that will accomplish several goals over a long period of time.

By making these adjustments we will be able to improve our system and respond to projects that require us to move facilities along highway rights of way.  The Utility and our customers will be protected from continued annual cost increases.  These changes assist GFU in continuing to provide the same superior service you have enjoyed since becoming our customer.  The changes are more thoroughly described below:

Cost of Gas Adjustment:
The cost of gas reflected in your bill changes from month to month because the price of natural gas on the open market where we buy it changes each month. Our current rates require that the actual cost of gas that the utility pays be passed directly through to our customers with small additional adjustments being added to that price on a per CCF basis.

CPI Adjustment:
Every year the cost of tools, equipment, personnel, and maintenance rises. Typically, GFU rates were not adjusted for annual increases. The Trustees requested and the City Council approved an annual CPI index adjustment to your base rate for natural gas service. The small adjustment will help us keep up with the rising cost of the services we provide.

Weather Normalization Adjustment:
A Weather Normalization Adjustment (WNA) is a mathematical formula which adjusts customers’ monthly bills from November through May (actual service from October through April) to reflect normal weather patterns based upon the 25-year average temperature for each billing period, lowering bills during periods of colder than normal weather and raising them during warmer than normal periods. There is either a positive or negative adjustment to your Grey Forest Utilities Gas bill for each winter month, depending upon how warm or cold the weather was compared to the normal temperature range during that billing period. Over time, the positive and negative adjustments should equal out.

Grey Forest Citizen multiple utility billing discounts:
If you are a citizen of the City of Grey Forest, you receive both Gas and Water service from Grey Forest Utilities. Because both of these utilities are billed on the same invoice there are efficiencies in the billing and service processes.  A discount reflecting that efficiency will be on your monthly bill. The City of Grey Forest does not offer water service outside of its City Limits.

Competitive Rate Adjustment:
The competitive rates for natural gas service provided to customers with a ready alternative, are equal to or better than the rates offered by our competitor. In addition, we strive to provide our services to our customers in a professionally personalized way that is designed to fit your specific needs as business or homeowner.