Welcome
Welcome to the Grey Forest Utilities Water Services page, where you will find links and information about our water services. We trust you will find the data both valuable and enlightening. The water that reaches your faucet has journeyed through a vast network of pipelines, undergoing rigorous treatment, disinfection, and testing procedures. Our teams work around the clock to inspect, maintain, and replace these pipelines, ensuring the continuous delivery of quality water that meets our stringent standards. We are committed to serving you to the best of our ability. Should you feel our services are not meeting your needs or expectations, please do not hesitate to get in touch with us.
Annual Water Quality Report
To view the drinking water Annual Water Quality Report, please click on this link.
Backflow Prevention
What is backflow?
Backflow is the undesirable reversal of flow in a potable water distribution system. Water that is always under pressure can only flow in one direction.
What is a backflow prevention assembly?
A backflow prevention assembly prevents water from flowing back into the City water distribution system due to pressure changes in the customer’s system or the City’s system.
Backflow Testing
Annual backflow testing is REQUIRED on backflow prevention assemblies. Please see this document for additional information.
Vepo LLC operates our backflow prevention program database. Plumbers and individuals that are certified to test backflow prevention assemblies through Texas Commission of Environmental Quality can simply visit www.vepollc.com, create a user ID, submit the fees related to your test, and enter the test data. Only a certified backflow prevention tester can test backflow prevention assemblies. Click here to download a Quick Start Guide with information on how to become a registered BPAT.
Click here to find a BPAT registered to work in Grey Forest Utilities.
We require your prompt attention to complete one of the two necessary forms:
1. ‘Water Irrigation/Sprinkler system or Well not connected to city water’ Form
2. ‘Backflow Prevention Assembly Already Installed’ Form
Please follow these steps to submit your forms:
1. Visit the link below and download the corresponding PDF forms.
– For ‘Water Irrigation/Sprinkler system or Well not connected to city water’ form, click here.
– For ‘Backflow Prevention Assembly Already Installed’ form, click here.
2. Print out the forms.
3. Fill in all the fields.
4. Once completed, mail these forms back to us at the address below:
ATTN Backflow Prevention
Grey Forest Utilities
P.O. Box 258
Helotes, Texas 78023
The completion and return of these forms are crucial for maintaining the quality of your water service. Your cooperation is greatly appreciated.
